Troubleshooting Guides

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Cubase LE 6/7/8 activation codes may be used to activate the software on only one computer. Should you need to change computers/re-install your operating system, you will need to re-activate Cubase...
You will do these steps after you register your Bundlecode and have access to your Cubase LE 7/8 Activation Code on your Account Page at focusrite.com 1. Go to Steinberg.net and click on My Steinberg...
Sonar lists inputs and outputs in stereo pairs. As such, you will not be able to see each individual input and output when configuring your setup in the Edit > Preferences > > Devices >...
With Direct Monitor engaged (Scarlett Solo, Scarlett 2i2, Scarlett 2i4), “Zero Latency Tracking” preset selected within Scarlett MixControl (other Scarlett interfaces) or within Saffire MixControl (...
The Saffire Line is capable of Dual Unit Mode in which two Saffire are connected via Firewire. In this mode the two Interfaces become one interface. You will not need to create any aggregate devices...
On rare occasions, a Mac preference file relating to audio devices may become corrupted. This can cause a device to not show up as an input/output device in System Preferences > Sound even when...
If you are running a Scarlett, Forte or iTrack Solo Interface, or any other Focusrite or Novation USB 2.0 Interface, on a Mac (no driver install needed) and it does not appear in the System...
Many new users become confused when they start recording and find that their Vocal or other signal from one microphone is placed only on the left in their headphones or speakers. The common question...
Previously computers or cards with Firewire 400 ports, which are featured on the Saffire Line of Interfaces, were common. Today most of the computers on the market that do feature Firewire have a...
When you install your Focusrite Drivers or MixControl Software the installer will place the Focusrite drivers in Windows DriverStore where the files will remain, whether they are in use or not. When...
Select your product to view its respective troubleshooting guide. New Saffire Range Saffire PRO 40 Liquid Saffire 56 Saffire PRO 24 Saffire PRO 24 DSP Saffire 6 USB OctoPre MkII OctoPre MkII Dynamic...